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FAQ Database
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How do I set up an FTP user? |
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If you wish to allow others to send or receive files to/from your web hosting account, you need to set them up as a “user”. To set up additional FTP users, open your control panel (Your control panel URL can also be found in your welcome email). Click on Mailboxes/Users. Once the page has finished loading, follow these steps:
- In the Mailboxes/Users menu, click Add User.
- In the Username field, enter the name the user will use to log on to your control panel. Enter the name in lowercase characters.
- In the Fullname field, enter the user’s first and last names.
- In the Password field, enter the password the user will use to log on to your control panel.
- In the Confirm Password field, enter the password again.
- In the Disk Quota field, enter the amount of disk space, in Megabytes, that will be allotted to the user. To allow an unlimited amount of disk space, type 0 (zero).
- Optional: If available to your domain, in the Telnet field, select the check box if you want to allow the user to connect remotely to the server using a Telnet connection; otherwise, leave it blank.
- Optional: If available to your domain, in the SSH Secure Shell field, select the check box if you want to allow the user to connect remotely to the server using an SSH connection; otherwise, leave it blank.
- Optional: If available to your domain, in the FTP field, select the check box if you want to allow the user to transfer files using FTP; otherwise, leave it blank.
- Click Add.
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